|
Bionic Hits
Frequently Asked Questions
-----------------------------------------
If you do not find an answer to your question here on our Frequently Asked Questions page, please contact us via email.
We will reply to your question within one to two business days.
-----------------------------------------
Quick Reference List
Questions regarding functionality:
What is a hit exchange?
How do I surf?
Is Bionic Hits a manual hit exchange?
Is there a minimum surfing requirement?
Where do the hits come from?
How many members does Bionic Hits have?
What type of sites are allowed?
How do you control the kind of sites that are seen on Bionic Hits?
When surfing, how long do I need to stay on each site?
How many sites can I list?
Do you have other advertising opportunities?
What is a Bionic Hits Surf Bar Ad?
What is a Bionic Hits Newsletter Ad?
How do I get my link on the links board?
What is a downline and how do I build it?
What if there are not 10 levels of users in my upline, do I still have to see 20 sites?
How many hits will I earn from my referrals?
Questions regarding membership:
What is your Member Appreciation Program?
How can I receive a Member Appreciation Reward?
How many accounts can I have?
How will you use my email address?
Why do I need to see 20 sites before my account can be activated?
If I purchase hits do I still have to surf the initial 20 times?
How long will it take to use all my hits?
Do I have to keep surfing every once in a while to keep my site active?
Can I purchase hits?
What kind of payments do you accept?.
I forgot my password and/or username, what do I do?
What is a Pro-Membership?
How do I cancel my Pro-Membership?
My account is paused. How do I get my account unpaused?
My account was paused because of an email problem. How do I resolve this?
I submitted a site for approval as a pop under. How long will it take for me to find out if it was approved?
I submitted a site for approval as a pop under. Why was it declined?
Can I change the site that was submitted and approved as a pop under?
How do I cancel my Bionic Hits Account?
Questions Regarding Customer Service
What are your days and hours of operation?
I purchased some hits. When will they be applied to my account?
I have a question, how do I contact you and when will I get a reply?
I have a suggestion. How can I submit my ideas?
-------------------------------------------------------------------
Questions regarding functionality:
What is a hit exchange?
Hit exchanges are used to advertise your website. It is simply a lot of people who sign up as members, list their websites, and then spend time viewing (surfing) each others' websites. While surfing other websites, you earn "hit" credits. These hits allow your site to go into circulation so that other surfing members will see your site. To earn a hit for your site, you must either surf two other member's sites (it's called a 2:1 ratio) or purchase hits.
Learn more about: Hits on Bioinic Hits
How do I surf?
To surf, you simply log on to Bionic Hits (after becoming a member) and click on the surf button. This opens a window which is controlled by Bionic Hits. After that, you wait for the timer to count down 15 seconds, and then click on the "next" button. That's how the surfing works.
Is Bionic Hits a manual hit exchange?
Yes. Bionic Hits has no automatic surfing functionality. This provides our members with quality advertising.
Is there a minimum surfing requirement?
Yes. In order to activate an account, each member must surf an initial 20 sites. This first surfing experience can sometimes run slower than normal. Once the initial 20 sites have been surfed, the account is active and no additional surfing is ever required to stay active.
Where do the hits come from?
They come from users like you. Users can earn hits in 3 ways. The first is by surfing other members' sites through a link we provide. Second, you can earn hits by getting referrals. A referral is someone you have given your special link (we provide you with the link) and the referral signs up using it. That referral is put in your downline (you can read about downlines below). Third, you can purchase hits. The more hits you buy, the more inexpensive they are. Please visit our Hits on Bionic Hits page for more information.
How many members does Bionic Hits have?
The number of members increases every day. As of April 2007, Bionic Hits has approximately 13,000 members.
What type of sites are allowed?
We are a family friendly site. We do not allow any sites that may be offensive or unsuitable for younger children. Sites with links or banners to unsuitable material are also prohibited. Sites that break out of the Bionic Hits surfing frames, or have more than one pop-up are not permitted. Any users found advertising such sites may have their accounts closed or fined hit credits. Please visit our Terms and Conditions page for more information.
How do you control the kind of sites that are seen on Bionic Hits?
Sites that are breaking our Terms and Conditions are detected in two ways. First, the management of Bionic Hits periodically spends time surfing to find problems. Second, and most importantly, our surfing members can report any site they suspect is breaking our terms and conditions. This is done through a link on our surf bar that says "Report this Site".
When surfing, how long do I need to stay on each site?
15 seconds. This should allow enough time for the site to load and for you to see if it is something you are interested in.
How many sites can I list?
Up to 5 sites. When you have hits available, these sites will be shown randomly to our surfing members. Make sure all of your sites meet our current Terms and Conditions to avoid having your account paused.
Do you have other advertising opportunities?
Bionic Hits is always working hard to provide its members with the best advertising available. In addition to advertising your sites on the hit exchange, you can Surf to 100 and have your link placed on the link board, you can purchase Surf Bar ads that are shown for 24 hours to all members on our surf bar, or you can purchase a Newsletter Ad that is emailed to all Bionic Hits members. To learn more about advertising opportunities with Bionic Hits, please click here: learn more.
What is a Bionic Hits Surf Bar Ad?
There are three advertising spots available on the Bionic Hits surfing bar. These ads are great because they get your text ad shown for 24 hours and are seen approximately 8,000 times in one day. Bionic Hits offers all members who read and click on these ads 5 free hits. For more information, please visit this link: Bionic Hits Surf Bar Ads.
What is a Bionic Hits Newsletter Ad?
A Newsletter Ad is a text ad (up to 250 characters) that links to one of your sites. These are placed on our weekly newsletter. Bionic Hits offers all members who read and click on these ads 5 free hits. For more information, please visit this link: Bionic Hits Newsletter ads.
How do I get my link on the links board?
Each time you surf 100 times you can add your link. The newest 100 links will be displayed on the links board PLUS the top link will be displayed in the surf bar and on the top of the pop-under pages! It will stay there until someone else adds their link. Links are shown from newest to oldest. For more information, please visit this link: Surf to 100.
What is a downline and how do I build it?
A downline is when you refer someone, and that person refers someone, and that person refers someone, etc. Even though you did not refer the last person, or even the second to last person, they are linked to you by someone you referred. This downline will not build itself, you need to refer at least one person to get it started, and that person must refer someone as well. The more you refer, the bigger your downline will be and the more people will see your site. To Build a downline, submit your Bionic Hits referral link to other hit exchanges, post your links on acceptable message boards, or simply tell your friends to sign-up through your link.
What if there are not 10 levels of users in my upline, do I still have to see 20 sites?
Yes. For example, if you only have 3 people in your upline, then the remaining 17 will be from random users.
How many hits will I earn from my referrals?
Not counting the viral hits, you will be given 50 hits per first level referral, and 10% of the hits earned from your downline 10 levels deep.
Questions regarding membership:
What is your Member Appreciation Program?
Our member appreciation program was created so that the Bionic Hits management would have a way to reward our members. Every member selected for this award receives 250 FREE hits! Members selected for this award are notified via email. To learn more, please visit this page: Bionic Hits Member Appreciation Program.
How can I receive a Member Appreciation Reward?
Here are 5 ways to get noticed: Report sites that violate Bionic Hits' surfing terms, Purchase hits, Report Bionic Hits site problems as you surf, Email us with suggestions, and be a consistent Pro-Member. To learn more, please visit this page: Bionic Hits Member Appreciation Program
How many accounts can I have?
We allow one account per computer. If there is more than one person using a computer, then they should share accounts.
How will you use my email address?
All members must supply a valid email address (no auto responders) that will be confirmed before you membership can be completed. All members of Bionic Hits agree to receive regular email contact from Bionic Hits. Bionic Hits guarantees that your email address will never be sold or shared or used by or for anyone other than Bionic Hits. These emails and newsletters will inform you of all important promotions, changes, contest results, and account information or news.
Why do I need to see 20 sites before my account can be activated?
This exchange is for people who wish to actively promote their websites, by seeing other sites you are helping Bionic Hits to succeed. The first 10 sites will most likely be your uplines websites, the next 10 will be random sites. Sometimes, surfing can be slower than normal during these first 20 sites. Surfing is typically much faster after that.
If I purchase hits do I still have to surf the initial 20 times?
Yes, this is required of everyone to ensure the success of the program.
How long will it take to use all my hits?
This depends on the number of people actively surfing and how much they surf. Bionic Hits can not guarantee how fast hits will be used. Periodically, Bionic Hits will hold surfing contests that markedly increase the amount and speed hits are used.
Do I have to keep surfing every once in a while to keep my site active?
No, once you have surfed the initial 20 your account will be activated. But, the more you surf the more hit credits you earn.
Can I purchase hits?
Yes, in the member's area is a place where you can purchase more hits at a very reasonable price. To purchase hits, please visit this link: Buy Hits.
What kind of payments do you accept.
Currently, Bionic Hits accepts payments through PayPal. Accounts are easily and securely created and maintained through PayPal. New payment methods may be added in the future.
I forgot my password and/or username, what do I do?
Start by going into the member's area, when it asks for your username and password, click the link that says "I forgot my username/password". They will be emailed to the email address you provided us with.
What is a Pro-Membership?
When you become a member of Bionic Hits, you are given an opportunity to upgrade your membership and become a Pro-member. This pro-membership ensures that you will have 1,000 hits applied to your Bionic Hits account every month for the discounted price of only .00. Periodically, the Bionic Hits management will provide opportunities for existing members to become a pro-member. These opportunities will be emailed to all members.
How do I cancel my Pro-Membership?
If you wish to terminate your pro-membership that withdraws .00 from your Pay Pal account each month and crediting your Bionic Hits account with 1,000 hits you must log onto your Pay Pal account and follow their guidelines for terminating the subscription. This only cancels your pro-membership, not your Bionic Hits membership.
My account is paused. How do I get my account unpaused?
Accounts are paused for a number of reasons - read the Bionic Hits Terms and Conditions for a list of things to avoid so that your account will not be paused again in the future. When you log onto Bionic Hits, a message will notify you that your account has been paused. A short explanation from the Bionic Hits management will explain the problem. Simply correct the problem and then submit a request to be unpaused. If you have specific concerns or questions, please contact Bionic Hits via email so that we can help you resolve the problem.
My account was paused because of an email problem. How do I resolve this?
Every member of Bionic Hits must have a valid email that can receive messages from the management. Several common problems with your email may have caused your account to be paused. No auto responders permitted. Your email inbox may be full. Sometimes your email may stop or bounce our messages back to Bionic Hits because it suspects us as spam. Make sure you have put Bionic Hits on your safe list to avoid this problem.
I submitted a site for approval as a pop under. How long will it take for me to find out if it was approved.
The Bionic Hits management manually checks every site submitted for pop under approval. Management checks to make sure it meets our terms and conditions and the special conditions that apply to pop unders. Depending on the number of sites submitted for approval, this process can take 1 - 3 business days to complete. You will be notified via email when this is complete. Click here to learn more about Bionic Hits Pop Unders.
I submitted a site for approval as a pop under. Why was it declined?
The website that you submit must meet all our terms and conditions plus, in addition, it can NOT have any pop-ups, pop-unders or alerts on it. It also can not be a rotator page where it rotates multiple websites. Click here to learn more about Bionic Hits Pop Unders.
Can I change the site that was submitted and approved as a pop under?
Yes, simply log onto your account, click on "Your Websites" and scroll down to where your pop under is listed. Directions are provided there for you to change your pop under. Click here to learn more about Bionic Hits Pop Unders.
How do I cancel my Bionic Hits Account?
Canceling your Bionic Hits account will do the following 3 things. First, you will stop receiving Bionic Hits emails. Second, all earned or purchased hits will be deleted. Third, all personal information from our database will be deleted. To cancel your membership, follow this link: http://bionichits.com/cancel.cgi
Questions Regarding Customer Service
What are your days and hours of operation?
Bionic Hits is managed at different times of day Monday - Saturday. No customer service is available on Sundays and US holidays.
I purchased some hits. When will they be applied to my account?
All customer service including applying purchases are done on our regular business days. Purchases are typically applied on the same day or next day of purchase.
I have a question, how do I contact you and when will I get a reply?
All questions can be directed to webmaster.com. You can expect a reply within 1-2 business days.
I have a suggestion. How can I submit my ideas?
We are always looking for suggestions and ideas that can help us understand any frustrations or problems our members are encountering. We are also looking for comments on things you like about Bionic Hits so that we don’t change what is working well. We love to reward members who take the time to give us feedback. Please send any suggestions to webmaster.com.
|
